FAQ’s

CAN I USE MY INSURANCE TO PAY FOR THERAPY?
Most insurance policies have benefits for behavioral health. Although insurance may pay for part of your psychotherapy sessions, they do not pay the total cost. You are responsible for any balance or co-payment due at each session.. With your permission, we will bill your insurance company.

WHAT INSURANCES DO YOU TAKE?
We are both reimbursed by Anthem/Cigna/ Aetna/Maine Community Health Options/Harvard Pilgrim/Health Plans/Value Options/United Behavioral Health. We DO NOT ACCEPT MaineCare or Medicare.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept HSA Cards, Credit Cards, Debit Cards,Checks and Cash. Fees are paid after each session.

WHAT IS YOUR CANCELLATION POLICY?
We ask that you notify us 24 hours in advance if you know you need to cancel. Our exceptions are snow storms, sickness or emergencies. Otherwise, lack of advanced notice will result in required full payment.

ARE THERAPY SESSIONS CONFIDENTIAL?
Confidentiality of sessions is protected by the law. Aside from certain situations, without written consent, a psychotherapist is not able to confirm that you are in therapy or what you have discussed in therapy.

IS THERE PARKING AVAILABLE?
Across the street from our office is a free town parking lot. You can also park on Cumberland St – EXCEPT in front of our office building.

WHAT IS TELEMEDICINE?
Psychotherapy sessions no longer just have to take place in our office. Through the use of a phone or a HIPPA compliant video chatting service – Zoom, we are happy to offer sessions from the privacy of your home or office. Sometimes people prefer to use this method for sessions, or use it when weather or scheduling makes it difficult to make it to the office. Most of these sessions are reimbursed by your insurance company.

HOW DO I GET STARTED?
To schedule an initial 50 minute meeting,  you can call

Allison at   207-725-0400 ext 1
Jim       at   207-725-0400 ext 2

You can also click on the emails links provided below and we will respond within 24 hours.

email Allison

email Jim